Help & FAQ
Which internet browsers do you support?
The following internet browsers are supported. Earlier versions may work but you may not experience optimal performance.
Javascript, cookies and images will need to be enabled – this will be the default status of a new computer. To view virtual tours you will also need a Java Virtual Machine enabled which can be downloaded from Sun Microsystems - www.java.com.
Which screen resolution do you recommend?
We recommend you view the site at a minimum resolution of 1024 x 768.
Who is xpresspropertyfinder.com and what do you do?
xpresspropertyfinder.com is a leading property web-site with a comprehensive search facility for house-hunters to find a home – both sales and rentals. Also on the site, you will find independent editorial on the housing market, guides on different aspects of the buying, selling and renting processes, plus local information.
How do I register on the site?
You may register with xpresspropertyfinder.com using the ‘my xpresspropertyfinder’ facility which appears at the top LEFT hand corner of each page. To register simply click the Register button and fill in the registration details. This will enable you to view your saved property shortlist; view and amend saved searches; set up, amend or cancel email alerts; and view and amend the details you have entered on the site.
How do I cancel my registration?
Your registration will expire if inactive for more than 3 months, if you would like to cancel any email alerts you are receiving simply follow the cancellation instructions at the bottom of the alerts you receive from xpresspropertyfinder.com.
I’ve forgotten my password – can I get a reminder?
When you try to log in, you will be offered a password reminder option. All you need to do is add in your email address and your password will be emailed to you.
Can I change my password?
This can be done easily in the My xpresspropertyfinder area of the site. Access through the My xpresspropertyfinder button in the top right hand corner of the site, and go to the tab ‘Personal Details’ This is where you can monitor, update and amend all your information.
My property search details are incorrect how can I change them?
You can do this once you reach a search results page, by adding new search criteria and clicking ‘Save My Search’. You can also do this in My xpresspropertyfinder – select the ‘Searches and Alerts’ tab, and then select the search you wish to amend, and then click on ‘Amend My Search’ button. You are also able to delete saved searches from the same area by selecting the search you wish to delete and then clicking ‘Delete’.
How do I find a specific agent?
Select the estate agent tab from the top of the main page and then search for the agent using the alphabetical listing. If you select this tab when you have already selected a region on the site then the results you see will be for this region only. On these pages the agent listings are in order of the number of properties they are advertising on the site. If you do this from the home page or at the county level then you will see a full A-Z listing of all agents who advertise on the site.
Is xpresspropertyfinder.com an estate agency?
xpresspropertyfinder.com is not an estate agency. We are a property portal which allows estate and letting agents to advertise their properties.
What areas does xpresspropertyfinder.com cover?
xpresspropertyfinder.com covers both Nigeria and overseas markets.
I can’t find any properties in the area I am searching for?
Using the ‘Refine My Search’ box on the left hand side of the search results page, you are able to refine your search to cover a larger area, or to alter the price, bedroom etc criteria you have selected. Alternatively you can use this box to save your search criteria and register for email alerts. This will enable us to email properties which match your criteria as they come onto the site.
Why don’t all the properties have full details and photos?
xpresspropertyfinder.com encourages all our agents to provide as many details and photos as possible on the site. However, sometimes an agent wishes to place the property on the site as soon as they are instructed on it and they don’t always have all the information. In these instances the properties may display with the ‘awaiting photo from agent’ icon. If you feel that a property doesn’t have as much information as you would like, please mention this to the agent when you contact them to encourage them to add more information in the future.
How do I do a search on xpresspropertyfinder.com, and how can I alter it?
You can search by using either the Quick Search or Refine My Search box on the left hand side of the page. Refine My Search will show when you reach a property listings page – at this stage you can add more details to your search, broaden your area, specify a particular type of property, for example new homes or waterside. You can also Save Your Search at this stage. If you choose this option you will be asked to register your details, and your search will then be available in the My xpresspropertyfinder area of the site regardless of which computer you are using. You can save multiple searches, and will also be given the opportunity of registering for email alerts on these searches to alert you when new properties come on to the site which match your criteria. These can all be managed through the My xpresspropertyfinder area of the site. Alternatively, you are able to search by area using the list and map drill-downs on each page.
What area will my search results cover if I expand the location?
The radius for searches on xpresspropertyfinder.com is measured from the central point of your original search. The central point is defined as the middle point between the furthest North, South, East and West points. All searches which increase the radius do so from the central point by the distance specified, and will always include the original search area.
Why don’t you recognise the location I type in?
The most common reason for this is misspellings. Double check your location to make sure you spelt the place name or entered the postcode correctly. Alternatively try searching using the maps or drill down lists to see if you can find the area you are searching for.
How do I save a property to a shortlist?
You can save a property by clicking ‘shortlist’ which can be done from either a property search results page, or from a property details page. In order for your properties to remain on your shortlist after you close your browser you will need to register your details which will create a My xpresspropertyfinder area on the site. This is where you can manage your properties, and have the ability to save additional searches, set up and manage any email alerts. To review your saved properties click on the saved properties icon in the top right hand corner of any page where you will be asked to log in. When registering you can choose for your details to be remembered on the site so you don’t need to log in on every visit. This will work when you are using the same computer, but you will be asked to log in again if you come to the site from another computer.
How do I arrange a viewing?
In order to arrange a viewing for a property you need to contact the agent who is advertising the property. To contact the agent use the ‘Contact Agent’ button on the property details page or from a property listings page. You can also contact an agent with a general enquiry by going through the Estate or Lettings Agent tab and finding an agents details.
How can I find an agent to instruct to sell/let my property?
Go to the Estate/Letting Agent tab, and you can search by A-Z of all agents. If you have already selected an area through the Buy/Rent/New Homes/Overseas tabs then click on the Estate/Letting Agent tab then you will see all agents in that area. Once you have found an agent you are interested in then you can request a valuation for your property or send a general enquiry from their information pages.
I am looking to sell/let my property, and would like to advertise it directly on xpresspropertyfinder.com – how do I do this?
Xpresspropertyfinder.com accepts advertising from estate and lettings agents, property developers and private individuals.
Which internet browsers do you support?
The following internet browsers are supported. Earlier versions may work but you may not experience optimal performance.
- Internet Explorer 5.5 and above (Windows)
- Firefox 1.5.0 (Macintosh OSX 10 and Windows 2000+)
- Mozilla 1.6 (Macintosh OSX 10 and Windows 2000+)
- Netscape 7.2 (Macintosh OSX 10 and Windows)
- Safari 1.2 (Macintosh OSX 10)
- Opera 7.5.4u1 (Macintosh OSX 10 and Windows 2000+)
- AOL 9.0 (Windows 2000+)
Javascript, cookies and images will need to be enabled – this will be the default status of a new computer. To view virtual tours you will also need a Java Virtual Machine enabled which can be downloaded from Sun Microsystems - www.java.com.
Which screen resolution do you recommend?
We recommend you view the site at a minimum resolution of 1024 x 768.
Who is xpresspropertyfinder.com and what do you do?
xpresspropertyfinder.com is a leading property web-site with a comprehensive search facility for house-hunters to find a home – both sales and rentals. Also on the site, you will find independent editorial on the housing market, guides on different aspects of the buying, selling and renting processes, plus local information.
How do I register on the site?
You may register with xpresspropertyfinder.com using the ‘my xpresspropertyfinder’ facility which appears at the top LEFT hand corner of each page. To register simply click the Register button and fill in the registration details. This will enable you to view your saved property shortlist; view and amend saved searches; set up, amend or cancel email alerts; and view and amend the details you have entered on the site.
How do I cancel my registration?
Your registration will expire if inactive for more than 3 months, if you would like to cancel any email alerts you are receiving simply follow the cancellation instructions at the bottom of the alerts you receive from xpresspropertyfinder.com.
I’ve forgotten my password – can I get a reminder?
When you try to log in, you will be offered a password reminder option. All you need to do is add in your email address and your password will be emailed to you.
Can I change my password?
This can be done easily in the My xpresspropertyfinder area of the site. Access through the My xpresspropertyfinder button in the top right hand corner of the site, and go to the tab ‘Personal Details’ This is where you can monitor, update and amend all your information.
My property search details are incorrect how can I change them?
You can do this once you reach a search results page, by adding new search criteria and clicking ‘Save My Search’. You can also do this in My xpresspropertyfinder – select the ‘Searches and Alerts’ tab, and then select the search you wish to amend, and then click on ‘Amend My Search’ button. You are also able to delete saved searches from the same area by selecting the search you wish to delete and then clicking ‘Delete’.
How do I find a specific agent?
Select the estate agent tab from the top of the main page and then search for the agent using the alphabetical listing. If you select this tab when you have already selected a region on the site then the results you see will be for this region only. On these pages the agent listings are in order of the number of properties they are advertising on the site. If you do this from the home page or at the county level then you will see a full A-Z listing of all agents who advertise on the site.
Is xpresspropertyfinder.com an estate agency?
xpresspropertyfinder.com is not an estate agency. We are a property portal which allows estate and letting agents to advertise their properties.
What areas does xpresspropertyfinder.com cover?
xpresspropertyfinder.com covers both Nigeria and overseas markets.
I can’t find any properties in the area I am searching for?
Using the ‘Refine My Search’ box on the left hand side of the search results page, you are able to refine your search to cover a larger area, or to alter the price, bedroom etc criteria you have selected. Alternatively you can use this box to save your search criteria and register for email alerts. This will enable us to email properties which match your criteria as they come onto the site.
Why don’t all the properties have full details and photos?
xpresspropertyfinder.com encourages all our agents to provide as many details and photos as possible on the site. However, sometimes an agent wishes to place the property on the site as soon as they are instructed on it and they don’t always have all the information. In these instances the properties may display with the ‘awaiting photo from agent’ icon. If you feel that a property doesn’t have as much information as you would like, please mention this to the agent when you contact them to encourage them to add more information in the future.
How do I do a search on xpresspropertyfinder.com, and how can I alter it?
You can search by using either the Quick Search or Refine My Search box on the left hand side of the page. Refine My Search will show when you reach a property listings page – at this stage you can add more details to your search, broaden your area, specify a particular type of property, for example new homes or waterside. You can also Save Your Search at this stage. If you choose this option you will be asked to register your details, and your search will then be available in the My xpresspropertyfinder area of the site regardless of which computer you are using. You can save multiple searches, and will also be given the opportunity of registering for email alerts on these searches to alert you when new properties come on to the site which match your criteria. These can all be managed through the My xpresspropertyfinder area of the site. Alternatively, you are able to search by area using the list and map drill-downs on each page.
What area will my search results cover if I expand the location?
The radius for searches on xpresspropertyfinder.com is measured from the central point of your original search. The central point is defined as the middle point between the furthest North, South, East and West points. All searches which increase the radius do so from the central point by the distance specified, and will always include the original search area.
Why don’t you recognise the location I type in?
The most common reason for this is misspellings. Double check your location to make sure you spelt the place name or entered the postcode correctly. Alternatively try searching using the maps or drill down lists to see if you can find the area you are searching for.
How do I save a property to a shortlist?
You can save a property by clicking ‘shortlist’ which can be done from either a property search results page, or from a property details page. In order for your properties to remain on your shortlist after you close your browser you will need to register your details which will create a My xpresspropertyfinder area on the site. This is where you can manage your properties, and have the ability to save additional searches, set up and manage any email alerts. To review your saved properties click on the saved properties icon in the top right hand corner of any page where you will be asked to log in. When registering you can choose for your details to be remembered on the site so you don’t need to log in on every visit. This will work when you are using the same computer, but you will be asked to log in again if you come to the site from another computer.
How do I arrange a viewing?
In order to arrange a viewing for a property you need to contact the agent who is advertising the property. To contact the agent use the ‘Contact Agent’ button on the property details page or from a property listings page. You can also contact an agent with a general enquiry by going through the Estate or Lettings Agent tab and finding an agents details.
How can I find an agent to instruct to sell/let my property?
Go to the Estate/Letting Agent tab, and you can search by A-Z of all agents. If you have already selected an area through the Buy/Rent/New Homes/Overseas tabs then click on the Estate/Letting Agent tab then you will see all agents in that area. Once you have found an agent you are interested in then you can request a valuation for your property or send a general enquiry from their information pages.
I am looking to sell/let my property, and would like to advertise it directly on xpresspropertyfinder.com – how do I do this?
Xpresspropertyfinder.com accepts advertising from estate and lettings agents, property developers and private individuals.